Privacy Policy

Last updated: 29 October 2026

This Privacy Policy explains how Raghav Creatives (“we”, “us”, “our”) collects, uses and protects personal information when you visit raghavcreatives.com or contact us about our services. We process personal data in line with applicable Indian law, including the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000.

1. Information we collect

• Information you give us: your name, business name, phone number, email address and any details you share about your project when you message us on WhatsApp, email or call us.
• Project materials: logos, images, content, login details for your website or hosting, and other files you share so we can deliver our services.
• Technical information: basic data such as IP address, browser type, device and pages visited, collected through server logs, security tools and, where used, analytics cookies.

Our contact page does not store your message on this website. It opens WhatsApp or your email app with your message ready to send.

2. How we use your information

• To reply to your enquiry and send quotes and proposals.
• To plan, deliver and support the services you ask for.
• To send invoices and keep business and tax records.
• To keep our website secure and understand how it is used, so we can improve it.

We do not sell or rent your personal information to anyone.

3. Legal basis and consent

We process your personal data with your consent, which you give when you contact us or share information with us, and where it is needed to perform a contract with you or to meet legal obligations. You can withdraw your consent at any time by writing to us. Withdrawing consent does not affect processing that has already taken place.

4. Sharing your information

We only share personal data with trusted service providers who help us run our business, such as website hosting, email, WhatsApp (Meta), cloud storage, payment and analytics providers. They may only use it to provide their service to us. We may also disclose information if required by law or to protect our legal rights.

5. Data retention

We keep personal data only as long as needed for the purposes above. Enquiries that do not become projects are usually deleted within 24 months. Project and billing records are kept for as long as required by tax and accounting laws.

6. Data security

We use reasonable technical and organisational measures to protect your information, including secure connections, access controls and trusted service providers. No method of transmission or storage is completely secure, but we work to protect your data and will act promptly if a breach occurs.

7. Your rights

Subject to applicable law, you can ask us to:

• Tell you what personal data we hold about you and how we use it.
• Correct, complete or update inaccurate information.
• Erase personal data we no longer need to keep.
• Withdraw consent you have given.
• Nominate another person to exercise your rights in case of death or incapacity.

To make a request, email hello@raghavcreatives.com. We will respond within a reasonable time.

8. Cookies

Our website may use essential cookies to work properly and, where enabled, analytics cookies to understand visits in aggregate. You can block or delete cookies in your browser settings. Some parts of the site may not work as expected if you do.

9. Links to other websites

Our website links to other sites, such as WhatsApp and client websites in our portfolio. We are not responsible for the privacy practices of those websites.

10. Children

Our services are meant for businesses and are not directed at children under 18. We do not knowingly collect personal data from children.

11. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.

12. Contact and grievances

If you have a question or complaint about how we handle your personal data, contact us at hello@raghavcreatives.com or on +91 9999 1616 17. We will try to resolve your concern quickly and fairly.